Store Location

1191 Mudlick Road
Willard, WA 98605

Email: [email protected]

Refund Policy

Thank you for shopping at PlayfulFurnish.com. We understand that sometimes circumstances may arise where you need to return or exchange a product. This Refund Policy outlines our guidelines and procedures for handling such situations to ensure a smooth and satisfactory experience for our valued customers.

Eligibility for Refunds:
To be eligible for a refund, you must initiate the return process within 30 days of the date of purchase.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Certain items, such as personalized or custom-made products, may not be eligible for refunds. Please refer to the product description or contact our customer support team for more information.

Return Process:
To initiate a return, please contact our customer support team within the eligible timeframe mentioned above. You can reach us via email or phone, providing your order details and the reason for the return.
Our customer support team will guide you through the return process and provide you with the necessary instructions, including the return address.
Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service and obtaining a shipping receipt as proof of shipment.
You are responsible for any shipping costs incurred during the return process, unless the return is due to a defective or damaged item.

Refund Processing:
Once we receive your returned item and verify its eligibility for a refund, we will initiate the refund process.
Refunds will be processed using the original payment method used during the purchase. Please note that it may take several business days for the refund to reflect in your account, depending on your bank or credit card provider.

Exchanges:
If you wish to exchange an item for a different size, color, or model, please contact our customer support team. We will guide you through the exchange process and provide any necessary instructions.
The exchange will be subject to the availability of the desired item. If the requested item is not available, we will assist you in finding a suitable alternative or offer a refund as per our refund policy.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly.
In some cases, we may request photographic evidence of the damage or defect for assessment purposes.
Depending on the situation, we may offer a replacement, repair, or refund for the damaged or defective item.

If you have any further questions or need assistance with the return or refund process, please do not hesitate to contact our customer support team. We are here to help and ensure your satisfaction with your shopping experience at PlayfulFurnish.com.

Contact Info :